Welcome to the Tweakpoints Loyalty Program
If you love results-led skincare and supplements as much as we do, you’ll love our new Tweakpoints loyalty scheme. It’s a simple way for us to reward you for your ongoing support, whether you’re stocking up on your trusted favourites, sharing your thoughts through reviews, or introducing friends to the results-led products we stock. Here’s the lowdown on how it works.
Access Tweakpoints balance here
How Tweakpoints Work
You earn Tweakpoints whenever you interact with us in meaningful ways. Think of them as a little thank-you for being part of our growing community.
Here’s how you can earn points:
- Shop with us: For every £1 you spend, you’ll earn 1 Tweakpoint.
- Leave reviews: Share your feedback on products you’ve bought, and we’ll add 50 Tweakpoints to your account for each verified review.
- Refer a friend: Got someone in mind who would love our range? When they place their first order, both of you will earn 200 Tweakpoints.
- Celebrate your birthday: It’s your special day, so we’ll gift you 150 Tweakpoints on your birthday.
We’ll often run bonus events—like double points on certain products or limited-time offers. Keep an eye on our newsletter for updates.
Redeeming Tweakpoints
This is the fun part! Tweakpoints can be used to save money on future orders:
- 100 Tweakpoints = £5 off your total.
- Points can be redeemed once you’ve reached 200 Tweakpoints (£10).
- Use your points at checkout to reduce your total cost—it’s quick and straightforward.
Membership Tiers
The more you shop, the more you earn, and we love rewarding our biggest supporters:
- Tweak Enthusiast: Earn 1 Tweakpoint per £1 spent.
- Tweak Insider: After you have got to 500 Tweakpoints in a year you will receive a bonus of 125 points.
- Tweak VIP: After you have got to 1000 points in a year you will receive an additional bonus of 250 points.
A Few Little Rules
- Tweakpoints expire 12 months after they’re earned, so don’t let them go to waste.
- Points are only available for personal accounts and can’t be transferred or exchanged for cash.
- Returns will deduct the Tweakpoints earned from the original purchase.
- We reserve the right to change the terms of the Tweakpoints loyalty scheme from time to time.
If you have any questions, we’re here to help—just drop us a line.
Tweakpoints Loyalty Program FAQ
The Basics
What is the Tweakpoints loyalty program?
Tweakpoints is our loyalty scheme designed to thank you for shopping with us and engaging with our content. You’ll earn points for purchases, reviews, referrals, and more, which you can redeem for discounts.
How do I join the program?
It’s automatic! Just create an account on our website, and you’ll be enrolled in the Tweakpoints program right away.
Does it cost anything to join?
Not at all—it’s completely free.
Earning Points
How can I earn points?
You’ll earn points every time you:
- Shop with us: 1 point per £1 spent.
- Leave a verified product review: 50 points per review.
- Refer a friend: 200 points each when your friend makes their first purchase.
- Celebrate your birthday: 150 points on your birthday.
We also run promotions for bonus points—don’t miss out!
Do I earn points on discounted products?
Usually, yes, but some exclusions may apply. Check the product pages or promotional terms for details.
How do I see my Tweakpoints balance?
Log in to your account, and your current balance will appear on your profile page.
Redeeming Points
How much are points worth?
Every 100 points is worth £5, and you can start redeeming once you’ve earned 200 points (£10).
Can I use points for part of my order?
Of course! You can combine Tweakpoints with other payment methods if your points don’t cover the full cost.
Do Tweakpoints expire?
Yes, points expire after 12 months, so don’t forget to use them.
Membership Tiers
What are the membership tiers?
We’ve created three tiers to reward our most loyal customers:
- Tweak Enthusiast: Earn 1 point per £1.
- Tweak Insider: Once you have earned 500 Tweakpoints in a year you will earn 1.25 points per £1 and unlock exclusive perks.
- Tweak VIP: After you have got to 1000 points in a year unlock 1.5 points per £1 and exclusive perks.
Other Details
Can I transfer my points?
Tweakpoints are just for you and can’t be shared or transferred.
Can I redeem points for cash?
Sorry, points are only redeemable for discounts on our products.
What happens if I return a product?
We’ll deduct the Tweakpoints earned from that purchase from your balance.
What if I have questions?
We’re always happy to help—just get in touch.
We hope this makes everything crystal clear. Now go forth, earn those Tweakpoints, and treat yourself to some results-led skincare or supplements —you’ve earned it!